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I paid my fees ($30+). I sent in my iPod classic.

They sent it back in about two weeks. It arrived in their box, but my original box was inside, unopened. No note, no call, no email, no communication. They must have some drooling moron in the company that just takes the iPod's that come in and ships them right back.

Maybe it is the company's only employee (the owners son). No service, no communication, no attempt at a repair. At least I got my iPod back, at least the iPod got to travel one last time.

Digiexpress, you really suck big hairy donkey balls! Thanks for nothing!

Product or Service Mentioned: Digiexpress Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $31.

Preferred solution: Full refund.

I liked: Idea.

I didn't like: What happened to me.

Company wrote 0 public responses to the review from Sep 30, 2017.
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